As the correspondents of Paralel.az report, the work of citizens in the service centers of ASAN (Azerbaijan Service and Confirmation Network) in Baku has become very difficult.
Thus, there is serious overcrowding in all service centers in Baku, which, in addition to wasting time for those wishing to receive services, contributes to the growth of the pandemic. For example, the administrator told our reporter that at about 10:00 am there were more than 400 people in line at the passport desk at the ASAN Service Center No. 3 on Yasamal. When asked about the reason for the crowd of people, the service representative said that due to the large number of applicants, we cannot document and service all applicants during the day, so this situation arises within a few days.
Although we are not ASAN maintenance specialists, it is logical to increase the number of windows of any service that requires more maintenance by reducing the number of windows requiring less maintenance, and thus solve the problem. It is only necessary to translate the idea of ​​efficiency in the motto of ASAN service into reality. In our country, as always, state bodies consider their work completed only by choosing attractive slogans, ideas and slogans.
In the speech of the ASAN service center, our attention was drawn to the principle of work of employees who studied the opinion of citizens who received the service. The staff listed citizens who were satisfied with the service on a piece of paper, but did not keep a record of the protesters. When asked about the reason, despite our observations, the staff responded that they selectively register all interviewed citizens in accordance with their opinion. No need to comment on this anymore.

Akif Nasirli